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Returns & Exchanges
We hope that you love every purchase that you order with us however we appreciate that this is not always the case. On the event that you would like to return your item we promise to refund any item that you are unhappy with when you return it to us in a saleable condition within 14 days of the date shown on your dispatch note.
When returning items to us, please place your returned goods in their original packaging and with labels and tags.
Sale items will not be refunded however an exchange or credit note will be offered
How to return an item:
1. Re-pack the item in it’s original packaging with labels and tags still attached.
2. Cover the address label with the Boho Kisses returns address:
Boho Kisses Boutique
75 Berry Lane
Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a proof of postage. Typically it usually cost £4 to deliver an it back to us. Please note if we receive your order back and items do not deem your items fit to be returned there will be a £4 charge to return your items back to you. If you return an item we will refund you within 21 days of the day we email you to confirm your refund.
If you would like to exchange an item you can email us to firstname.lastname@example.org or call us on 07950383789.